Poor Mental Health at Work!
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Asking Competency Based Interview Questions is paramount to getting clarity on a candidate’s capability.
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[/vc_column][/vc_row][vc_row][vc_column]Competencies are divided into four categories, and would reflect the discipline:
- Working with People
- Working with Information
- Developing the Business
- Achieving Results
For example, a Sales Person would require more in-depth questions around Developing the Business and Achieving Results, whereas an Administrator would need questions around Working with Information and Working with People.
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These categories are then split further into sub-sections and levels of competency needed as shown below:
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Working with People:
Building Relationships
Level 1 – Builds relationships internally
Level 2 – Builds relationships externally
Level 3 – Maintains external networks
Teamwork
Level 1 – Is a team member
Level 2 – Supports team members
Level 3 – Provides direction for the team
Influencing
Level 1 – Projects a positive image
Level 2 – Influences the thinking of others
Level 3 – Changes the opinions of others
Customer Awareness
Levels 1 – 5
Leadership
Levels 1 – 5
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A Field Sales Person, for example, would need questioning on all three elements up to ‘Maintains external networks’ but an Administrator would need up to Level 2 only, ‘Supports team members’. However, if this Administrator role requires management or supervisory experience then Level 3 would also be required.
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If you would like to know more about Competency Based Interview Questions, start a conversation with us…
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